Terms & Conditions

Welcome to our website. By using this website or making any purchase, you agree to comply with the following Terms & Conditions:

1. Products & Pricing

  • All products offered are intended for cosmetic use only.
  • Prices are subject to change at any time without prior notice.
  • We strive to ensure accurate product descriptions; however, variations in color or results may occur depending on skin type or lighting.

2. Orders & Payment

  • An order is considered confirmed once payment is successfully completed.
  • We reserve the right to refuse or cancel any order in case of pricing errors or product unavailability.

3. Shipping & Delivery

  • Delivery within the country takes 1–2 business days.
  • International delivery takes 4–10 business days.
  • We are not responsible for delays beyond our control caused by shipping companies.

4. Medical Disclaimer

  • Our products are not a substitute for medical consultation.
  • We recommend performing a patch test before use.
  • We are not responsible for misuse or unexpected allergic reactions.

5. Intellectual Property

All content (images, texts, logos) is protected and may not be used without prior permission.

6. Amendments

We reserve the right to modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any updates.

Refund & Exchange Policy

We value customer satisfaction and have outlined our policy clearly:

1. Cosmetic Products

Opened or used cosmetic products cannot be returned or exchanged for hygiene and safety reasons.

2. Exchanges or Returns Are Accepted Only If:

  • The product arrives damaged.
  • The delivered product differs from the ordered item.

3. Conditions for Acceptance

  • A request must be submitted within 24 hours of receiving the order.
  • The product must be unused, unopened, and in its original condition.
  • Clear photos of the product must be provided.

4. Refund Process

  • Refunds will be issued to the original payment method within 5–14 business days after approval.
  • Shipping fees are non-refundable unless the error was on our part.

Privacy Policy

We are committed to protecting our customers’ privacy. This policy explains how we collect and use information:

1. Information We Collect

  • Name, phone number, email address, and shipping address.
  • Payment information (processed securely through trusted payment gateways).

2. Use of Information

  • Processing and delivering orders.
  • Communicating with customers regarding orders or promotions.
  • Improving user experience.

3. Data Protection

We use security measures to protect your data and do not share it with third parties except when necessary to fulfill orders (e.g., shipping companies).

4. Cookies

We may use cookies to enhance website performance and user experience.

5. User Rights

Users have the right to request access, modification, or deletion of their personal data by contacting us.